FAQ / Help Center

Ordering

What payment methods do you accept?
We accept all major credit and debit cards, and other checkout methods available at checkout.

Can I change or cancel my order?
Contact us as soon as possible at teamownher@gmail.com — we can usually make changes if the order hasn't shipped yet.

Shipping

Where do you ship?
We currently ship within Norway. If you're located elsewhere and would like to order, reach out and we'll see what we can do.

How long does delivery take?
Orders are typically processed within 1–3 business days, with delivery following shortly after depending on your location.

How do I track my order?
See our Track Your Order page for details.

Sizing & Fit

How do I find my size?
Check out our Size Guide for detailed measurements.

Returns

What is your return policy?
See our full Returns & Refunds page for details on our 14-day return window.

Product care

How should I care for my OWNHER pieces?
Machine wash cold with like colours, do not bleach, tumble dry low or hang dry, and avoid ironing directly on prints or seams.

Still need help?

Our Contact Us page has everything you need to reach our team directly.