Track Your Order

Order confirmation

As soon as you place an order, you'll receive an order confirmation email. If you don't see it within a few minutes, please check your spam or promotions folder.

Shipping confirmation

Once your order has been processed and shipped, you'll receive a shipping confirmation email with your tracking information (where available), so you can follow your package on its way to you.

Haven't received a tracking update?

Delivery times can vary. If it's been more than a few business days since you received your shipping confirmation and you haven't seen any movement, contact us at teamownher@gmail.com with your order number and we'll look into it for you.

Order not arrived?

If your estimated delivery date has passed and your order hasn't arrived, reach out to us — we're happy to help track it down or sort out next steps.